Bring a smile to

your dog’s face.

Daycare takes place in the home, and includes at least one walk unless otherwise stated. All dogs are welcome to bring a packed lunch and/or dinner.

 

Full Day

Any period over 4hrs and up to 10hrs, between the hours of 7am and 5pm.

One dog .......... £27.00

Two dogs .......... £48.50

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Full Day Extended Hours

Any period over 10hrs, between the hours of 6:30am and 11pm.

One dog .......... £37.00

Two dogs .......... £66.50

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Half Day

Any period up to 4hrs, within regular daycare hours. Walk not guaranteed.

One dog .......... £20.00

Two dogs .......... £36.00

 

Half Day Evening Care

Any period up to 4hrs between the hours of 5:30pm and 11pm. Walk not guaranteed.

One dog .......... £32.00

Two dogs .......... £57.50

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Dog Boarding

Boarding takes place in the home, and includes two to three walks per day. Your dog is welcome to treat our home as his/her own and will be loved as a member of our own family.

One dog ..... £33.50 per 24hrs

Two dogs ..... £60.00 per 24hrs

 

Dog Walking

Your dog is collected from your home, and taken for a walk for you. We time the walk from when we reach our destination, not from the time we collect your dog. We return your dog to you after the walk. Solo walks and walks under 45mins are currently not available. 

45min to 60min Walk

One dog .......... £17.00

Two dogs .......... £30.50

75min to 90min Walk

One dog .......... £24.50

Two dogs .......... £44.00

 

Pet Visits

If you need to be out longer than usual, we can ensure your pets are fed, watered, toileted, played with, and happy. Regardless of the fact that your pet is not staying with us, we still love them as you do!

Per 30mins visit, any number of pets

Between 8:30am and 9:30pm .......... £20.00

Outside of above hours .......... £23.50 

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Late Payments and ​Cancellation Fees (for above services) Appointment Policies

Please be advised that late payment and cancellation fees apply on ALL bookings, unless we are given a minimum of TWO WEEKS' notice. All payments should be cleared on or before the day of the booking. Three consecutive late payments and/or cancellations may result in future bookings being refused, due to long waiting lists. We appreciate your understanding and cooperation in this matter. Cancellation fees apply as follows:

Daycare

24-48hrs notice .......... 50% of the total cost of the cancelled service

Less than 24hrs notice .......... Full cost of the cancelled service

Boarding 

PLEASE NOTE THAT ANY CANCELLATION WILL RESULT IN THE LOSS OF THE BOOKING FEE

2-4 weeks' notice or less  .......... 50% of the cancelled service

Less than 2 weeks notice .......... 75% of the cancelled service

1 week's notice or less .......... Full cost of the cancelled service

 

Dog Grooming

Grooming services include, but are not limited to, bath (two shampoos), dry (dryer or towel-dry), brush and comb, nail clip, ears and eyes clean, sanitary clip, body clip/scissor. Time slots are available in 30min increments up to 3hrs; you will always be charged for the time taken, rather than the time booked. Grooming services are completely customisable to suit your budget, so please send us a message if you're not sure which time slot to book. We do not offer anal gland expression. We regret that we are unable to cater for dogs over 40kg at this time. All online bookings require a non-refundable 50% booking fee to secure a time slot.

 

*** PLEASE FAMILIARISE YOURSELF WITH OUR APPOINTMENT POLICIES, AS DETAILED BELOW; BOOKING AN APPOINTMENT, YOU AGREE TO BE LEGALLY BOUND BY THESE POLICIES. ***

 

New Clients -  £30.00 per hour

New clients may attend a free 15min Meet and Greet session before any grooming services take place; please use the contact form to request to book this service. One adult may stay throughout the grooming process. 

 

Grooming Rates

Six weekly or under .......... £28.00 per hour

Seven weekly and over .......... £30.00 per hour

 

Add-On Services

Breath Freshener .......... 0mins

Blueberry Facial .......... 0mins

Paw and Nose Balm .......... 5mins

Deshedding Mud Treatment .......... 15mins

Soothing Mud Treatment .......... 15mins

Flea and Tick Package .......... 20mins

Conditioner .......... 5mins

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Appointment Policies

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Arrivals

We book our grooming appointments on a 1-2-1 basis, so that we can make the experience as stress-free as possible for your dog. To keep the grooming environment calm, please do NOT approach the property until your appointed time, as the dog on the grooming table can see you through the window. If they are busy watching you, especially if they believe you to be their parent, they may be moving more than usual and, if the groomer hasn't seen you, you are putting them at risk of possible injury. If you are early, please park away from the property and wait for your appointed time. 

 

Lateness

Please be advised that we can only hold your appointment for 15mins. If you are more than 15mins late, we may not have time to groom your dog before the next client arrives, and you may still be charged a fee. If you know that you are likely to be late, please call us on 07826 708 904 as soon as possible, bearing in mind that we may need to reschedule. 

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As previously stated, Auntie Kirsty's Canine Care book grooms on a 1-2-1 basis. If you are late to collect your dog, you are obstructing the next client's appointment. You will receive a message 15mins ahead of your dog's collection time. If you are late to collect your dog, you will be charged a late fee of £10 per 15mins on top of your groom price. If you are over an hour late, the fee will be increased to £20 per 15mins on top of your groom price.

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Cancellations

Should you need to cancel your appointment, please let us know with at least 48hrs notice, so that we can fill the appointment from our waiting list.

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Fees

Repeat cancellations, late arrivals and/or no-shows will be charged at the following rates, and must be paid in full before making any further bookings:

1st incidence .......... We understand that life happens, so "Let us know, and we'll let it go!" If you have not contacted us within 15 minutes of your appointment start time, you will be required to pay 50% of the cost of the missed groom

2nd incidence .......... 50% of the cost of the missed groom

3rd incidence .......... 100% of the cost of the missed groom, and 50% of the cost of the next groom. This 50% will be treated as a non-refundable and non-transferable booking fee.

Any and all further incidences .......... payment of the balance of the missed groom, and the full cost of the next groom to be paid upon booking for all future grooms. This pre-payment will be treated as a non-refundable and non-transferable booking fee. You may also be denied future services.

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